About Us

Who We Are

At The Child & Family Welfare, we believe that every child deserves a safe, loving, and nurturing environment to grow and thrive. Our organisation is dedicated to providing valuable resources, support, and help to children and families, with the aim of promoting their overall well-being and welfare.

Our History

The Society was started in 1921 by a small group of white volunteers to provide support services to families in distress. The need arose for a similar service to be rendered to other race groups and other child welfare societies emerged in the area. In 1990 the process of amalgamation of the different societies was started and by April 1994 the 3 local child welfare societies emerged as a unified, nonracial agency with a single Board of Management.

We are the largest registered, accredited non-governmental child protection organisation in the Kwa-Zulu Natal Midlands region rendering both statutory and non-statutory services to more than 10 000 beneficiaries per annum. This means we rely on donor funding in order to remain operational. Our services as rendered are rendered in accordance with The Childrens Act 38/2005 as amended.

Our Mission

To protect and promote the interest and well being of all
children and families in our city.

Our Values

Accountability

We accept responsibility for all our actions, and are answerable to both the agency and the community.

Empowerment

We will help people to develop their strengths, creating opportunities for growth.

Integrity

We will ensure a confidential and honest service at all times.

Transparency

We will be truthful and open with all people

Ubuntu

We will treat everybody equally with respect, sharing views and ideas in a responsible manner.

Commitment

We will do our best to serve the best interest of both our clients and the community.

Areas of Operation

Smero, Pata, Plessislaer
Edendale, Dambuza, Machibisa, Caluza, Nhlazatshe, Esigodini
Glenwood, Eastwood, Woodlands Panorama Gardens, Cinderella Park
Northdale, Copesville, Orient Heights
Allandale, Raisethorpe, Mountain Rise
Hilton & Cedara
Pelham, Grange, Bisley, France
Prestbury, Boughton, Peacevale 3, Hayfields

How we Operate

We are governed by a board of management. We have a staff of 35 which includes 29 social workers, the director, 4 social work managers, 3 child care workers, 3 relief child care workers and finance and administration staff.